This information is useful to buyers of services (insurers, executive authorities, patients), who in today's situation should be able to recognize qualified providers of quality medical services. Information about the quality of medical services and their cost-effectiveness is necessary for both patients and doctors at the time of making decisions regarding the treatment strategy. The information obtained during the assessment of treatment results and activities related to determining the degree of patient satisfaction, as well as costs associated with treatment results, is important for everyone affected.

The main task of the healthcare industry is to achieve good results in the prevention, diagnosis and treatment of patients, which are measured by such factors as improving the physiological and functional state, and the absence of physical and psychological pain. This situation requires evaluating the results of patient treatment and taking measures aimed at achieving this goal. The current state of healthcare in Russia is characterized by an ever-growing urgent need to reduce costs and work to improve the quality of medical care. It is unrealistic to hope and expect that with the expansion of research work, an increase in allocations for health care, an increase in the number of doctors, nurses, hospitals and medicines, the incidence will decrease, and the cost of medical care and expenses will decrease over time John Fry

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